Conditions of sale

March 2017

The following terms and conditions apply to any business dealings. You must be at least 18 years old to be able to shop at our stores and in our online shop.

Please think about the legal situation in your country! All products may be used exclusively within the framework of the applicable laws. By accepting these terms and conditions, you confirm that we are liable for any violations of yours. We strictly reject any responsibility for illegal use of our products!

ORDERS

Online orders which have been sent and confirmed, automatically lead to a purchase contract. Processing an online order could take up to 4 to 5 business days. Usually, the order is processed immediately. We have the right to refuse orders (offers). In this case, we will notify the customer by e-mail communication. In this case, any accepted payments will be sent back entirely to the customer.

REFUND POLICY

The customer has the right to return the goods up to 14 days after receipt, unused and undamaged. Foodstuffs as well as seeds are excluded from this right, even in the case of damaged or incomplete packaging.

PACKAGING & DELIVERY

Deliveries are made within 2 to 10 business days depending on the availability of the ordered goods. We always pack our online orders properly and completely anonymous. The customer has the duty to pay attention to visible damage during the delivery! An already accepted package with transport damage can not be withdrawn.

PRICES

The prices stated in the online shop are in Euro, incl. TAX (20%), excl. delivery costs and customs fees. We have the right to change prices without any notice.